The IRN-BRU Carnival is an annual indoor funfair taking place at the SEC Glasgow. This year Carnival runs from 20th December 2024 - 12th January 2025. 

We strongly encourage visitors to book their tickets in advance to ensure entry to the Carnival is as quick as possible. There will be a limited number of tickets available to purchase on the day, however, these are subject to availability, so we advise pre-booking to guarantee your ticket.

All tickets include entry and 10 vouchers per person which can be used on rides, most stalls and inflatable play. Additional vouchers can be purchased online and at the Carnival for £2 each or 5 for £8.

If you are purchasing a Concession (60+) ticket, you must bring a valid bus pass or other form of valid age ID. If you are purchasing a Young Scot Card discounted ticket, you must present your Young Scot Card on entry with your ticket. Failure to provide proof that you qualify for these offers may result in you being refused entry to the Carnival or being asked to pay for a full price ticket. Please note that the unbranded Saltire / NEC card is NOT accepted for the Young Scot discount - your card must be Young Scot branded.

There are no age limits throughout the IRN-BRU Carnival however, if you are 12 or under you must be accompanied by a responsible adult (aged 16 or above) at all times. 

Peak ticket prices are in operation on 2-4 January.

You can swap your dates up to the day of your visit (but not after), and if your new tickets are more expensive than the ones you originally booked, you will need to pay the difference to complete the swap. 

Please see the Ticket Prices page for further info and prices.

If you have questions about tickets, or you have already booked, please visit See Tickets Customer Service.

There are no age limits throughout the IRN-BRU Carnival however, if you are 12 or under you must be accompanied by a responsible adult (aged 16 or above) at all times. 

The IRN-BRU Carnival has taken a number of measures to make sure that as many people as possible can enjoy their day out at the Carnival. However, please be aware that while we have made a great effort to provide facilities to accommodate as many access requirements as possible, there will inevitably be some areas and rides which still present a challenge for some.

Take a look at our Accessibility Guide which details measures including Carer tickets, Ride Access Passes and wheelchair hire, and if you have a question that is not answered by this guide, then please contact [email protected] and we'll do our best to help.

Autism Friendly sessions for 2024/25 Carnival will take place from 11am-2pm on Tuesday 31 December, and from 4pm-9pm on Monday 6 January, offering visitors with autism and sensory processing differences the chance to enjoy the rides and to get used to their environment.

Some of the rides will be slower, flashing lights where possible are turned off (please note some rides are unable to adjust the speed & lighting settings on their machines). Music will be off or turned down low, and numbers will be capped so that there are less crowds, however these sessions can still be popular. There will also be quiet areas available. The venue can provide sensory packs on a first come, first served basis, please see their website for information.

At the end of each Autism Friendly session, the music and lights will gradually return to their usual levels. Visitors to the Autism Friendly sessions are welcome to stay at the Carnival until it closes if they wish.

We hope that these measures help as many people as possible to enjoy the IRN-BRU Carnival.

Baby changing facilities are available inside the Carnival and can be found in the Inflatable Play area – please note you will not need to use any vouchers to enter the Inflatable Play area to use the baby changing facilities.

There are also three further baby changing rooms accessible from the SEC's main concourse; two are on the main concourse adjacent to the central ladies’ toilets and the other is at the west end of the venue next to the west entrance. 

Bingo will only start when enough people are sitting ready to play. Please check the signs at the ticket desks for information on when the bingo will start each day. The cost is £13 for 7 games, and you can purchase bingo tickets at the ticket office on arrival.

On the main concourse of the SEC, there is a free of charge ATM, next to the SEC Box Office. In addition, there is another ATM located next to Morrisons Daily, however, this does charge an administration fee for some services.

If you purchased your tickets via The IRN-BRU Carnival website, which is operated by See Tickets, you can login to your SEE Tickets account by visiting https://www.seetickets.com/customerservice. Once you have logged in using your order details you will have the option to change the date of your visit (subject to availability). You can swap your dates up to the day of your visit (but not after), and if your new tickets are more expensive than the ones you originally booked, you will need to pay the difference to complete the swap. 

If you purchased via another ticket agent, those agents do not offer the option to swap your dates and, as per the terms of purchase, tickets are non-exchangeable and non-transferable.

Alternatively, you can give your tickets to friends or family, or our official ticketing partners allow customers to sell tickets they are no longer able to use through their websites.

If you purchased via the event website (SeeTickets), you can use Fan-to-Fan; https://www.seetickets.com/content/fan-to-fan

If you purchased via Ticketmaster, you can use Ticketmaster Exchange;  https://www.ticketmaster.co.uk/ticket-exchange

The Cloakroom is located on the main concourse and will be open for guests to deposit items for the duration of the event for a fee of £3 per item, per day. Please note: items cannot be left in the Cloakroom overnight.

Please be aware of any loose clothing you may be wearing and tuck it in or remove if possible before riding. Also, be aware of any loose items in your pockets such as mobile phones and money as there is a chance they could fall out while riding - The IRN-BRU Carnival is not responsible for any items which are lost or broken due to carelessness.

Anyone wearing football colours will be refused entry to The IRN-BRU Carnival. If attending following a football game, please ensure you have a change of clothing.

All complimentary tickets must be redeemed in advance of attending The IRN-BRU Carnival. Scan the QR code on your ticket, and select which day you would like to attend, and you will then receive an e-ticket which you must bring with you to be scanned at the entrance.

All discounts and ticket types are available here.

Unfortuanltey, only Assistance Dogs are allowed entry to the venue and the event.

The Equality Act 2010, (EA2012 section 173) lays out that an Assistance Dog means:​

(a) a dog which has been trained to guide a blind person;​

(b) a dog which has been trained to assist a deaf person;​

(c) a dog which has been trained by a prescribed charity to assist a disabled person who has a disability that consists of epilepsy or otherwise affects the person’s mobility, manual dexterity, physical coordination or ability to lift, carry or otherwise move everyday objects;​

(d) a dog of a prescribed category which has been trained to assist a disabled person who has a disability (other than one falling within paragraph (c)) of a prescribed kind.​

It is your right to request the support of your assistance animal on a day-to-day basis. To be permitted entry we will accept ANY valid form of supporting documentation. No other dogs or pets are permitted in the venue.

There are fully trained First Aid staff located on the concourse in the SEC. If you do require medical attention, please contact any of the stewards or staff working at the event and they will assist you.

While there are no strobe lights throughout the Carnival, there are some rides that do have flashing lights. If you are concerned about this and need more information, please email [email protected]

Within the hall there are various food outlets selling everything from; candy floss, hot dogs, chicken, to burger & chips, plus the Clydebuilt restaurant on the SEC concourse will be serving a selection of family favourites. Please visit the Food & Drink page of the website for more details. 

Food outlets inside the hall close 30 minutes before the Carnival closes.

Anyone wearing football colours will be refused entry to The IRN-BRU Carnival. If attending following a football game, please ensure you have a change of clothing.

We have gender neutral toilets in the main hall that can be accessed via a radar key. Should you wish to use these toilets, please speak to the stewards and they will give you the key to use them. These toilets are also accessible.

There is a discount for parties of 10 or more - please visit the Ticket Prices page of the website for more info.

Every ride operates to Height Restrictions to ensure the safety of our visitors - you can view the height restrictions for Carnival 2024/25 here.

Please note: in some cases, due to a visitor's build or size, the ride may be deemed unsuitable due to the restraints or locking mechanisms. Due to health and safety of all visitors, the operator's descision is final.

The Inflatable Play is suitable for children 12 years and under 1.5m, and costs 3 x vouchers per child - you get 10 vouchers included in every ticket, and additional ones can be bought at the Carnival for £2 each, or 5 for £8. You can share your vouchers among your party, so don't worry if one person needs more than everyone else - and you can also use the vouchers on our rides and stalls. Vouchers cannot be used again on another day, so don't forget to use them all up!

In line with Health and Safety Executive (HSE), glasses cannot be worn on the Inflatables for health and safety reasons. For more information please see here.

If you lose your child, please contact one of the stewards immediately. You will then be directed to the collection point located in the Admissions Hall.

All lost children/vulnerable adults will be taken to the collection point located in the Admissions Hall and held until safely re-united with a parent / guardian.

All lost property will be brought to the Organiser’s Office in the first instance; thereafter any items not collected by the end of that day will be passed to the SEC Security Control Room.

To contact the SEC Security Control Room, please visit https://www.sec.co.uk/about-the-sec/contact-the-sec

There is a meeting point located on the concourse and will be signed ‘Meeting Point’. Please arrange in advance to meet your friends/family here should be separated during your visit.

If you lose your accompanying adult or are an adult who has lost their child, please look for a steward or a member of staff who will direct you to the collection point located in the Admissions Hall.

A multi-faith prayer room is available to visitors - please contact a steward on site and they will direct you.

All visitors require an entry ticket, even if they do not plan to go on rides themselves. Vouchers can be used on the stalls as well as the rides and the inflatable play area. Vouchers can also be shared throughout your party so if you choose not to ride or play the stall games yourself, then you can pass your 10 vouchers to others in your party.

Please see the Opening Times page for full details. Last admissions is 1-hour before Carnival closes each evening.

There is a multi-storey car park situated at Congress Way which is operated by Glasgow City Council.

Charges are set by Glasgow City Council and it costs £12 for 1-12 hours which can be paid at the car park pay station. https://www.sec.co.uk/visitor-information/how-to-get-here/car-parking

Vehicles over 1.9m should park in car park 5 which is located to the West side of the SEC.

Please note that the multi-storey car park does occasionally reach capacity - in the event that it is full, you can find alternative car parks here.

There will be days/times when the Carnival is busy. This means queues will form for rides, however, there will be signs posted near the queue which will indicate the length of time you may have to wait before riding.

On entry to the Carnival, you will be hand stamped. This means you can leave and return on the same day. The hand stamp changes daily.

All tickets are for a specific day, and are non-refundable once purchased.

If you booked through the Carnival website, you can log into your order at www.seetickets.com/customerservice to swap the date of your visit if you need to. You can swap your dates up to the day of your visit (but not after), and if your new tickets are more expensive than the ones you originally booked, you will need to pay the difference to complete the swap.

If you purchased Refund Protection during the booking process, you can apply for a refund from TicketPlan, the provider of this service - click here for TicketPlan's Terms & Conditions and how to apply.

The Carnival offers a Ride Access Pass to guests who are unable to stand in queues due to a disability. The pass is available in addition to paying for standard entry and can be used by eligible guests and one companion to access the ride via the exit barrier. This access is intended to provide a reduced waiting time compared to the standard queue line, although queues can still form on busy days. To keep the waiting time as short as possible, only one companion pass is available per eligible visitor.

The eligible guest and their companion will receive different Ride Access Passes, with the companion's pass clearly marked – companions can only use their pass when accompanying the eligible guest.

Please note: the Ride Access Pass system does not operate at our Autism Friendly sessions.

To ensure the system remains beneficial to those who rely on it, the Organiser reserves the right to check a person's eligibility as defined by the Equality Act.  

Please note that the accepted documents for a Ride Access Pass are different from those for a Carer ticket. These include:

• A current Disability Living Allowance or Attendance Allowance award letter showing that you receive the medium or higher rate mobility component .
• A current Personal Independence Payment letter showing that you receive enhanced mobility component or equivalent documentation from the Adult Disability Payment.
• A current and valid Blue Badge.
• A current and valid CredAbility Access Card with the queueing icon on it.
• A letter from your GP or consultant, or a professional body (e.g. a Nurse or a BUPA Healthcare Advisor) on header paper (dated within the last 24 months) which clearly states that you are unable to queue and why. Please note we do not need a letter of diagnosis.

The IRN-BRU Carnival will not tolerate any guest displaying any sign or visible representation of any kind which is, or could be reasonably judged to be, threatening, abusive or insulting in relation to the Ride Access Pass system. The IRN-BRU Carnival reserves the right, in its absolute discretion, to revoke the Ride Access Pass, or remove guests from the event if any behaviour occurs that may affect the enjoyment and/or safety of the IRN-BRU Carnival team and its guests. 

We have a large selection of rides suitable for all ages. All rides operate a height restriction for safety purposes and will be published in advance for your information.

In some cases, due to build or size, the ride may be deemed unsuitable for individuals due to the restraints, locking mechanisms etc. The operator’s decision is final in this instance.

Please note, in exceptional circumstances it may be necessary to close a ride without advance warning. The IRN-BRU Carnival apologises for any inconvenience caused.

Trains leave Glasgow Central (Platform 17 Lower Level) approximately every 10 mins to Exhibition Centre station - for further details, routes and times please check out the Scotrail website.

In general audio and video recording equipment and professional cameras are not permitted. However, small non-professional cameras and phone cameras are permitted for personal use.

Professional photographers should contact [email protected] for express permission to photograph their event.

Please be advised that organisers of The IRN-BRU Carnival will be taking photographs and filming the show for marketing purposes. By entering the hall, you consent to being filmed or photographed, and the use of such material. If you do not want to participate or have any questions, please contact us or inform a member of staff in the Organiser’s Office.

Vouchers can be used on rides, game stalls and Inflatable Play. All rides are 1 voucher per ride except Extreme Ice Blast (outside ride), stalls are 2 per game and Inflatable Play is 3 per child who wants to play. (Adults accompanying children into the inflatable play area do not have to use their vouchers for entry.) Please note dodgem cars are designed for 2 people and each person will require a voucher. If you wish to ride the Dodgems alone it will cost 2 vouchers.

Please note that there are also some cash taking attractions in the hall that may take cash only. Vouchers, including those included with entry tickets, can only be used on the day they are purchased for, so make sure you use them up during your visit! 

The days prior to Christmas and the final week are generally quieter times to visit, however, please be aware we cannot guarantee this. Please note that the days immediately after New Year's Day are often particularly busy, and if you attend on these days, you should be prepared for longer queues to get into the Carnival and onto each ride.

Peak pricing is in operation on the 2nd, 3rd and 4th January due to the additional staffing levels required, and to help ensure ticket prices can remain lower for the rest of the Carnival.

Anyone found to be smoking, vaping, or consuming alcohol inside the Carnival will be asked to leave.

Additionally, as per the Carnival’s Terms of Entry, and the SEC’s Terms and Conditions, customers should note that they may be refused entry or ejected from the venue on account of being (or appearing to be) underage (where relevant), abusive, threatening, drunken, declining to be searched, carrying offensive weapons or illegal substances or for any other anti-social behaviour. Full terms and conditions are available to view as below:

Carnival Terms of Entry; https://www.irn-bru-carnival.com/visiting/terms-of-entry

SEC Terms & Conditions; https://www.sec.co.uk/terms-conditions

• Tickets are not refundable.
• On arrival, all visitors must go to the ticket desks in the Admissions Hall to have their tickets scanned and collect their ride vouchers.
• Tickets cannot be exchanged, transferred, or resold for commercial gain.
• Visitors will not be allowed admission to Carnival without a valid ticket.
• If you have purchased a Young Scot ticket, you must present your Young Scot card at the ticket desks in the Admissions Hall with your ticket, otherwise you may be refused entry.
• Once issued, vouchers cannot be transferred to another day - please ensure you use all your vouchers.
• Visitors aged 12 and under must be accompanied by a responsible adult (aged 16 or above) at all times.
• For the safety of visitors to the Carnival, the Organisers reserve the right to refuse admission, and bag and security searches will be conducted on entry.
• It is strictly prohibited to bring any of the following items into Carnival including; any weapons, fireworks, smoke bombs, glass bottles or other articles which may cause injury. Any person found to be in possession of an article deemed to be offensive or dangerous will be immediately escorted from the Carnival without any right to a refund.
• Groups of visitors or individuals acting in a threatening or aggressive manner may be asked to disperse, or ejected from the Carnival without a refund.
• The Organisers reserve the right to alter or vary the content or timing of the whole or any part of the Carnival due to circumstances beyond our reasonable control without being obliged to refund or exchange tickets.
• The Organiser reserves the right to temporarily close or change a ride without advance notice.
• All rides operate a height restriction for safety purposes. In some cases, a ride may be deemed unsuitable for a visitor due to the restraints or locking mechanisms. The operator’s decision is final in all such decisions.
• Please be aware of any loose items in your pockets such as mobile phones and money which may fall out while riding. The Organisers cannot accept responsibility for any loss or damage to personal property brought to the Carnival.
• Please be advised that the Organiser's of the IRN-BRU Carnival will be taking photographs and filming the show for marketing purposes. By entering the hall, you consent to being filmed or photographed, and the use of such material. If you do not want to participate or have any questions, please contact us or inform a member of staff in the Organiser’s Office.
• CCTV is in use at the IRN-BRU Carnival
• Audio and video recording equipment and professional cameras are not permitted. However, small non-professional cameras and phone cameras are permitted for personal use only. 
• Visitors will not be allowed entry if under the influence of alcohol or illegal substances.
• Visitors will not be allowed entry wearing football colours. If attending following a football game, please ensure you have a change of clothing.

Anyone breaching the terms of entry may be refused entry to, or ejected from the Carnival without a refund.

Before you contact us, please read the FAQs in full as your question may be answered here. As we receive a very high volume of emails, if your question is answered here, we will not respond to your email. If you do need to contact the Carnival team, please do so by emailing [email protected], and we will aim to get back to you within 2 working days.